How Can We Help?

Bookings

How do I book an appointment?
Browse parlours, click "Book Now" on any service, choose your preferred date and time, and confirm. You'll receive an instant email confirmation.

Can I reschedule a booking?
Currently, to reschedule you'll need to cancel and re-book. Free cancellation is available up to 2 hours before your appointment.

What if the parlour cancels my booking?
If a Vendor cancels, you'll be notified immediately and the booking will be marked as cancelled with no charge.

Payments

How do I pay?
Booking through SheoraGlow is completely free. You pay the Vendor directly at the parlour after your service.

Are there any booking fees?
No. SheoraGlow does not charge customers any booking or service fees.

Account

How do I delete my account?
Contact us at hello@sheoraglow.com and we'll delete your account and all associated data within 7 business days.

I forgot my password.
Click "Forgot Password" on the login page to receive a reset link via email.

For Vendors

How do I list my parlour?
Register as a Vendor, complete your parlour profile, and submit for review. Our team verifies listings within 24 hours.

Is listing free?
Yes — listing your parlour is free. We offer paid subscription plans for Vendors who want featured placement and additional features.